Privacy Policy
We value our customers' privacy. Therefore, we will only collect and use your personal data in the manner described in this privacy statement.
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We will collect information from you only when necessary or in connection with transaction processing.
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Your information will be retained if required by law or to fulfill the purpose for which it was collected.
You may browse our website without providing personal information. When visiting our website without logging into a user account, you will browse anonymously, and we will not be able to identify you.
We welcome your feedback. If you have any comments or suggestions, please send an email to service@mail.nicixkes.com.
Personal Data Collection
We will not sell, share, or trade collected customer data with third parties. Personal data collected online is only disclosed within the Company Group for internal use.
When you create an account with us, we will collect the following basic profile information from you:
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Name
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Shipping address
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Email address
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Contact phone number
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Date of birth
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Gender
Purposes of Personal Data Use
The personal data we collect will be used for the following purposes:
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Deliver the goods you purchased from us
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Provide the latest updates on product delivery status and customer support
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Provide you with product-related information
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Process your orders, or provide services and information based on your requests or through our website
In addition, we will use your information to manage your account, verify and process online payment-related transactions, review information downloaded from our website, identify website browsers, conduct website user statistics, and send you relevant product or service information that we deem appropriate (if you do not opt out of receiving such messages). We may share your name and address with third parties (such as courier companies or suppliers) to facilitate delivery.
Note: Courier companies may require you to provide your ID number for internal customs inspection and verification to facilitate export procedures.
We may retain your order information, but for security reasons, we cannot retrieve this information directly for you. You can log in to your account to access and view your order details, as well as manage your personal addresses, bank information, and subscribed newsletters. It is your responsibility to keep your personal information confidential and prevent unauthorized third parties from accessing it. We will not be liable for any improper use of your password.
Personal Data Security
We ensure that all collected data is stored safely and confidentially. We protect your personal information through the following measures:
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Restrict access to personal data
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Maintain technical systems to prevent unauthorized access to computer data
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Securely destroy your personal data when it is no longer needed for legitimate purposes
We use 128-bit Secure Sockets Layer (SSL) encryption technology to process your financial information. This technology is a recognized high-level security measure, with a cracking time of at least one trillion years.
Disclosure of Personal Data
We will not share your personal information with any organizations other than those providing delivery services for our website and related third parties.
In exceptional circumstances, we may be required to disclose personal data—for example, if there is reason to believe such disclosure may help prevent threats to life or health, or for law enforcement purposes.
If you believe we have violated this Privacy Policy, please send an email to service@mail.nicixkes.com.
Changes to the Privacy Statement
We reserve the right to modify and update this privacy statement at any time.
Complaints Regarding Privacy Violations
If you are dissatisfied with our handling of customer privacy or the resolution of privacy-related complaints, please contact us at service@mail.nicixkes.com.